Privacy Policy

When you submit the contact form we collect the details you enter: your name, mobile number, and email address, and optionally the product of interest, approximate quantity, and message.

Our host records standard technical logs (such as IP address and browser type) for security and reliability. We use Vercel Analytics, which measures page views in aggregate and does not use cookies or build advertising profiles.

We use your details solely to respond to your enquiry, prepare quotations, arrange supply timelines, and follow up about your request. We do not use them for unrelated marketing without your consent.

To operate the enquiry form and this site we rely on a few trusted service providers:

• Google Sheets — stores each enquiry as a record for our sales team.
• Resend — delivers the notification email of your enquiry to our inbox.
• Vercel — hosts the website and provides cookieless, aggregate analytics.

These providers process data on our behalf and may store it on their infrastructure. We share your details only with them and only to handle your enquiry.

We keep enquiry details only as long as needed to serve your request and maintain our business relationship, after which they are removed. You can ask us to delete your data sooner at any time.

Subject to India's Digital Personal Data Protection Act, 2023 (and the GDPR where it applies), you may ask us to access, correct, or delete your personal data, or to withdraw consent you have given. To exercise any of these, email us at the address below and we will respond within a reasonable time.

The site is served over HTTPS and we apply access controls to the systems that hold enquiry data. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

This is a business-to-business website and is not directed at children. We do not knowingly collect personal data from anyone under 18.

We may update this policy from time to time. The “last updated” date above reflects the latest version.

For any privacy question or request, reach us at:

• Email: redcrosssurgical@gmail.com
• Phone: +91 94434 09003
• Red Cross Surgical (Medisist), 9/176 A, Chatrapatti - Srivilliputhur Rd, Kilavankovil Area, Sankarapandiapuram, Chatrapatti, Tamil Nadu 626102